CUSTOMER STORY // NHS WALES
Empowering Healthcare Budget Holders With Data
NHS Wales has replaced standardized reporting with useful, accessible, and targeted information that enables easy interaction and meaningful action.
110
regular report recipients
Budget holder buy-in to NWSSP’s new reporting system has more than doubled since implementation.
Minutes
to generate reports
Reports that once took NWSSP days to generate can now be completed in under an hour with Qlik Cloud Analytics.
Timely
data at users’ fingertips
Accurate and timely insights enable budget holders to make meaningful decisions and take effective actions.
CHALLENGE
A critical shared resource for healthcare delivery
The team has grown significantly since the Covid-19 pandemic, and it became clear that its systems were becoming strained. As a result, the information the reports contained could be weeks old and difficult for budget holders to interpret, manage, and action.
APPROACH
Building engagement and buy-in
NWSSP saw that by switching from cumbersome, static, and time-consuming reporting tools to a dedicated business intelligence (BI) platform, it could add significant value to the information its teams were supplying. Having previously used Qlik products in other parts of the operation, Qlik Cloud Analytics was selected as the solution to take NWSSP forward.
By combining supporting documentation with real-world data and use cases, NWSSP quickly convinced stakeholders across the organization that Qlik was a relevant and effective solution.
RESULTS
Delivering accessible, targeted information
The most significant outcomes became clear when Qlik and the Budget Holders App went live. Standardized reporting that users struggled to comprehend was replaced by useful, accessible, and targeted information that enables easy interaction and meaningful action.
As word of the new tool spread, so did adoption, which almost doubled in just a few months. Also significant are the time savings: reports that could previously take days to generate can now be completed in less than an hour and the information delivered is quick and reliable.
WHAT THIS MEANS FOR YOU
Empowering budget holders with accessible data
By placing meaningful data into the hands of budget holders with Qlik Cloud Analytics, NWSSP is not only saving time and resources, it’s giving key personnel the tools they need to continue doing great work where it’s most needed: at the healthcare frontline.
We’re really talking about empowerment. Qlik gives users their data and lets them slice it however they need to, so they can make their own decisions and take their own actions. That’s a major step forward.
