IT Operations Analytics
Improve data governance, security and scalability. Spot underused systems and applications. Predict emerging technology needs to support strategic business initiatives.
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IT helpdesk management
IT infrastructure
Predict technology needs and manage inventory distribution. Track equipment inventory, distribution and ownership. Forecast and align technology spend to organizational needs. Manage IT asset lifecycle costs.
Software and licensing management
Optimize the purchase, maintenance, utilization and disposal of software assets—from procurement to disposal. Reduce costs by preventing over payments, unnecessary purchases and inflated maintenance. Increase visibility into software license usage across the organization.
Network governance
Ensure data quality. Improve system efficiency. Monitor and manage log analysis. Identify and investigate unusual activity. Minimize and remediate potential risks.
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Demo: CIO Dashboard
Visualize how the IT department is performing in areas such as cost and budget, customer service tickets, development costs and employee utilization.
Demo: Helpdesk Management
Explore this demo to see an example of how you can help optimize IT performance by analyzing backlogs, prioritizing cases and studying activity by department.