Digitally empowered consumers have changed the face of retail forever
Connected and more informed than ever, today’s consumer uses digital devices to research, get input from friends, and compare prices to buy anywhere, anytime. If you don’t give them what they want at the price they’ll pay, you’ve lost them. With Qlik’s data analytics platform, seamlessly combine all your shopping data across channels to gain a complete view of customer buying habits and preferences.
Drive digital shopper engagement and sales
Analyze sales data from e-commerce and other digital touchpoints to understand how to more effectively engage buyers. Discover new ways to reduce abandoned shopping carts, improve conversions, and boost marketing campaign lift.
Qlik breaks down retail data silos and helps you connect the dots between sales, returns, and customer data across all channels – retail store, e-commerce, call center, app, and catalogue – so you can improve customer intelligence and marketing impact.
Deeply understanding customer buying patterns has been vital for Planet Hollywood to stay relevant and profitable. Learn how they use Qlik to analyze daily transaction data to identify trends and help operators make smarter decisions.
Analyze massive amounts of POS transactional data to identify what products sell together and the customer segments buying these combinations. Qlik delivers the insights needed to build a tailored assortment, cross sell and upsell customers, and avoid lost sales through out-of-stocks.
Immediate shipping and free returns are the new normal for customers (and your supply chain)
Omni-channel retail and soaring consumer expectations demand rapid product delivery and flexible returns. Line of sight from order to fulfillment can help you meet those demands while keeping shipping and return costs down. Qlik helps you quickly connect the dots across your supply chain, combining internal and partner data to provide unprecedented visibility.
Make smarter decisions with true omni-channel analytics
57% of retailers have a single view of stock but not customer data. Only 19% have a single view of both. Retailers can drive omni-channel performance far more effectively with analytics that seamlessly combine data from the customer journey and supply chain.
By giving employees easy-to-use inventory analytics, they can help reduce stock loss, improve inventory management, and drive store performance. See how employees at Lush Cosmetics used Qlik to identify over $1 million in stock loss savings.
Help employees make smarter, data-driven decisions
The Genuine Parts Company replaced their legacy enterprise BI system with the Qlik Analytics Platform. Find out how they empower business users with self service BI for sales, finance, and supply chain to identify trends and make better business decisions.
Whether your merchandise is on a plane, boat, truck, or has already been delivered to the customer, see how Qlik can give the supply chain team a clear view across operations, orders and logistics to ensure perfect order in full.
Retail stores are no longer a place just to buy products
The role of the retail store is changing. While still the primary sales channel, stores are transforming into customer engagement centers and critical supply chain hubs. As retail becomes faster and more connected, Qlik puts powerful, easy-to-understand data analytics into the hands of store employees so they can make smarter, on-the-go decisions right at the shelf, with the customer, or in the back office.
Maximize margins and reduce waste
How do you move unsold product fast without squeezing profits too much? Learn how Qlik can help minimize margin erosion across retail store formats, product categories, and store location while providing valuable insights to help optimize operations.
Qlik empowers store employees to supervise inventory, monitor sales, assess demand and understand trends via mobile devices right on the shop floor. See how modern furnishings retailer Design Within Reach empowered sales associates with actionable, mobile data analytics.
Surface actionable store-level metrics at scale
How do you leverage massive amounts of data from disparate sources and empower retail employees to monitor key metrics like freshness and sales trends? Akindo Sushiro fits one billion plates of sushi with RFID tags in its 430 stores each year to find insights with Qlik.
Use geographic data to drive local store performance
Qlik GeoAnalytics® enables retailers to use spatial analysis of diverse local data to make informed, site-specific decisions. In this demo, see how customer distribution, behavior and drive time data can be used to determine the optimal location of a new store.
Deliver exceptional and profitable customer experiences
Retailers are often rich with data but lack the tools to pull it all together and quickly operationalize it. Harris Farms analyzes customer behavior and product performance in real time to improve profitability while offering shoppers the freshest produce at all times.
OVER 1100+ RETAIL AND WHOLESALE CUSTOMERS DEPLOY QLIK FOR THEIR DATA ANALYTICS AND INSIGHT
“Employees expect the same level of service and responsiveness from their company as they receive in their daily lives. It was imperative to provide our managers with a solution that is easily accessible via mobile applications to provide them with information in real time.”
“This search for a unified platform where we could create visualized guided analytics led us to Qlik. It had exactly what we needed. It could consolidate the disparate systems that we were using into one system. It would allow us to create a self-service platform that would empower our users to do more with their data.”
Mike Robertson, Director of Business Intelligence & Guided Analytics, Genuine Parts Company
“We achieved 100% ROI within two months after implementing Qlik. We consistency find outliers and adjust our supply chain using Qlik. We have reduced our processing cost per unit and decreased our transportation spend with just two simple apps. Qlik is a game changer for us.”