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Whitepapers

Customer Success: Our New Imperative

Customer success may seem like an obvious concept because it’s essential to doing business. What company doesn’t want its customers to be successful with its products? Yet customer success is a relatively new and rising corporate discipline – something many organizations don’t have a good handle on.

Customer success is a business methodology, designed to ensure that your customers achieve their desired outcomes while using your product or service. By making sure your customers are wildly successful with your solutions, your company increases product or service use and adoption – ultimately boosting customer retention and growing customer relationships. It’s a win-win. But for too long, customer success has fallen on the shoulders of your post-sales support and services teams when it should be a company mindset. Everybody in your organization should be responsible and accountable for your solutions effectively delivering on the promises your product, sales, marketing, and executive teams make. For B2B technology companies operating in the subscription economy, focusing on customer success is the path to ensuring growth and profitability

Whitepapers

Qlik NPrinting Security White Paper

Qlik NPrinting is a component of the Qlik platform that distributes professionally authored reports in common portable formats to recipients. Reports created in NPrinting source data from applications that have been deployed with QlikView or Qlik Sense. Administrators can setup NPrinting to deliver reports to recipients on a scheduled basis and can also allow interactive users to retrieve reports on-demand or through a personalized subscription.

Qlik Sense Mobile for Blackberry Data Sheet

Qlik Sense Mobile® for BlackBerry® is an iOS app that delivers the power of Qlik Sense on iPhone and iPad devices, built on top of the BlackBerry® Dynamics Secure Mobility Platform. It provides a complete set of analytics capabilities both online and offline, all within a BlackBerry® certified secure platform for personal and corporate iOS devices used in the workplace.

Whitepapers

Qlik NPrinting Scalability White Paper

Qlik NPrinting is our scalable reporting platform that produces high-quality reports in common portable document formats. It lets you create reports from your QlikView documents and Qlik Sense apps and distribute them automatically in a range of standard formats. Qlik NPrinting uses QlikView and Qlik Sense applications as the sole data sources for generating reports. This ensures efficient and trusted reuse of Qlik applications for your reporting needs. Since version 17, we have delivered Qlik NPrinting as a multi-threaded solution that can be deployed over multiple nodes to meet your enterprise report production solution needs. You can use Qlik NPrinting to distribute reports to recipients through email, folders, and online via Qlik NPrinting NewsStand or the Qlik Sense hub. Qlik NPrinting also supports dynamic interactive reporting with Qlik NPrinting On-Demand, allowing your users to adjust data filters and produce reports whenever they need them.

Whitepapers

Qlik Associative Difference White Paper

Qlik’s one-of-a-kind associative technology sets it apart from all other BI solutions on the market. This white paper provides an overview of that technology and the value that only Qlik® can deliver. It also outlines the differences between the Qlik Associative Engine and query-based BI tools, and it explains how Qlik enables users of all skill levels to improve the effectiveness of their analysis and achieve a deeper, more complete understanding of their data.

Analyst Reports

How to Drive Data Literacy in the Enterprise

Digital world leaders will emerge from the enterprises embracing and extending analytics throughout their organizations. But low data literacy is holding many teams back. And stalling digital transformation initiatives. Without data literacy, leaders can’t thrive in today’s analytics economy nor can they drive any sort of cultural change toward leading with data across their organizations. Qlik is leading the data literacy charge with a new program designed for ecosystems and industries that empowers everyone to understand, analyze and use data with confidence. Qlik’s program is fostering a culture of data literacy inside organizations through product-agnostic learning focused on data strategies, analytics and statistical concepts that can be used in any context and with any BI tool.

On-Demand Webinars

Qlik Customer Spotlight: University Hospitals of Morecambe Bay NHS Foundation Trust

Join us to hear the University Hospitals of Morecambe Bay NHS Foundation Trust’s story as they share how Qlik^® has enabled them to:

Quickly and effectively bring together a huge variety of data sources, internal and third-party, to create a highly customized management system.
Dramatically improve patient experience despite an increase in the number and complexity of cases and a reduction in available resources.
Create a robust business information system that’s predictive, mobile and scalable—and reduces time spent in staff meetings by 75%.

See their story in action, get inspired, and discover what’s possible when you lead with data.