Frequently Asked Questions

Please see our Frequently Asked Questions below for answers to some of the most common questions related to Training and our website. If you cannot find your answer here, please contact us at, we are happy to assist you.

Registration and Cancellation

How do I register for a specific course?

If you know which class you want to attend, access our Training registration page. Watch this video to help you register for a class.

If you are not sure which class to take and would like the recommendations, visit our  Training Recommendations for role-based course recommendations.

What do I do when I am having problems registering for a class?

Watch our video which will show you how to:

  • Search for training

  • Register yourself for training

  • Register a group of people or on behalf of someone

  • Pay for a training class

  • Assign/unassign students for a group training session

If you still need assistance, please contact us.

How do I decide which courses I should take?

Visit our Training Recommendations for role-based course recommendations. Our Course Catalog can be found on these pages as well.

If you still need assistance, please contact us.

How can I check my registration status?

Please log in to My Training using your Qlik account. The My Training page will allow you to:

  • Check your registration status

  • View your learning history

  • Fill in class evaluation survey

  • Retrieve your course certificate

  • Assign/change/unassign students for group registrations

How do I cancel a class that I am already registered for?

Our cancellation Policy is highlighted on our Product Terms page in ‘Education Services Terms’.

Payment Options

How do I pay for my training?

Payment options include invoice, Training Card or Credit Card (for customers located in the USA or Canada).

You will be asked to select your payment method at the checkout page in our Training Operations System.

Please watch this video if you have questions on how to complete payment at the registration.

Training Card Information

What is a Training Card?

A Training Card is a pre-paid card with a monetary value, like a gift card. You can redeem the money for most Qlik training products* in the country of purchase within 12 months of the purchase date. This provides you with an initial investment in training and the flexibility to apply it as you need it throughout your project. You do not need to schedule training prior to purchasing a Training Card.

*Training Cards cannot be applied to Certifications.

Please contact us to purchase or ask questions about Training Card.

How do I redeem my Training Card for classes and other learning options?

You can apply your Training Card at the checkout page in our Training Operations System for:

  • Continuous Classroom individual subscriptions

  • Training packages

  • Classroom or virtual classroom

Please watch this video if you have questions on how to complete payment at the registration.

Contact us if you want to use your Training Card for:

  • Private training

  • Corporate Continuous Classroom Subscriptions

Note: Payment of Training Card must be received to use. If payment has not been received your class registration may be cancelled.

How do I purchase a Training Card?

Please contact us.