Frequently Asked Questions

Instructor-Led Training consists of live training sessions delivered by an experienced instructor on scheduled dates.

Classes are interactive and include hands-on exercises, real-time explanations, and the opportunity to ask questions.

Qlik Instructor-Led Training Subscription (also known as Passport) is a training subscription that provides access to scheduled Instructor-Led Training sessions and exclusive Learning Experiences for 12 months.

Qlik Instructor-Led Training Subscription includes:

• Access to public Instructor-Led Training sessions.

• Access to exclusive Learning Experiences.

• Access to our instructors to request Learning Experiences that support your learning journey.

Qlik Instructor-Led Training Subscriptions are valid for 12 months from the purchase date.

The subscription is assigned to one named individual and cannot be shared during the active subscription period.

At the time of renewal, the subscription may be reassigned to a different participant.

Log in to the Qlik Training Purchase Portal and select the course session you would like to attend.

If you have an active Passport subscription, your registration will be covered.

If you are unsure which course to take:

• Visit our Training Catalog to understand the scope of each course.

• Take the Skill Assessment to receive a personalized recommendation.

To check available dates:

1. Go to the course page on the Qlik Training Purchase Portal.

2. Click the Schedule Pricing button.

3. Select the session that fits your availability.

Our Instructor-Led Training (ILT) courses are delivered in multiple languages.


You can use the language filter on the training platform to select the option that best fits your needs.

No.

Our Instructor-Led Training (ILT) courses are delivered in multiple time zones.



You can use the time zone filter on the training platform to select the option that best fits your needs.

Our courses are delivered live via Zoom.

We recommend the following:

• A stable internet connection

• Two screens (one to follow the instructor and one for hands-on practice)

• A headset with a microphone

Yes.

Yes.

Private Instructor-Led Training sessions are available for organizations that prefer dedicated training for their teams.

Sessions can be customized based on your business needs and scheduled at convenient dates.

For more details, please contact your Qlik representative.

Self-Paced Learning consists of on-demand courses on Qlik and Talend products and Data Literacy & AI that you can complete at your own speed through the Qlik Learning.

There are two available subscriptions:

• Full Access Individual User Subscription

• Full Access Unlimited User Subscription

Yes, you can explore our full catalog here.

Yes.

With a Qlik account, you can access free introductory courses and learning content on Qlik Learning.

Explore the catalog and start today.

No payment information is required to access free content.

Log in to the Qlik Learning using your Qlik account.

You can get started in several ways:

• Enroll in one of our live webinars to get started with Qlik Learning. Go to the Course Sessions tab to see upcoming sessions.

• Check the Getting Started with Qlik Learning course here.

• To assess your current level to receive customized learning paths, visit the Skill Assessment section.

• Browse the topics list and start exploring by product or role.

Qlik Learning Subscriptions purchased through the Qlik Training Purchase Portal have a 12-month duration.

If you would like to purchase a multi-year subscription, please contact your Qlik representative.

No.

No.

Course materials are available within Qlik Learning.

Qlik Certifications are expert-level exams and are designed for those with expertise in Qlik and Qlik Talend products.

Qlik Talend Data Integration and Qlik Data Analytics product certifications are delivered in a proctored environment in Qlik Learning.

You do not need to schedule your exam for a certain date and time, as exams are available on demand. Visit the Qlik Talend Data Integration and Qlik Data Analytics Certification exams catalogs.

Click your chosen exam to open the relevant exam description. This contains all exam information, such as exam topics and recommended preparation.

When you are ready to purchase your exam, click the Purchase Now button within the exam description. You'll be directed to the Qlik Booking site to purchase your certification exam. All major credit/debit cards are accepted.

Once payment is complete, you will receive an email notification to confirm your booking. Access to your chosen exam will be available within 24 business hours. You will receive a second notification email to confirm that your exam is now available. This email will include details about how to prepare for and launch your exam.

Simply log in to the Qlik Learning platform, and your chosen exam will be shown under the My Recommendations section on your homepage.

If you do not have a Qlik Learning account, please contact your organization’s Qlik Administrator, or open a customer-support case for assistance via the Qlik Support Hub or use our support chat service.

Please take a moment to watch the Getting Started with Qlik Certification exams video in Qlik Learning. The video explains the registration process and contains essential information about preparing for and taking your exam.

No. Certifications must be purchased separately.

Yes, if you do not pass an exam, you may retake it.

You are allowed three attempts per exam. Full payment or a new voucher (if applicable) is required for each exam attempt.

If you do not achieve a passing score on your first attempt, you must allow 48 hours before retaking the exam. If you fail the exam on your second attempt, you must wait 14 calendar days from the previous test date before retaking the exam for the third and final attempt. After the third failed attempt, you will be blocked from registering for the attempted exam or until a new exam is released.

If you fail the second attempt, you may want to consider how you are preparing for the exam. It is recommended that you revisit the training materials and take the practice test to reevaluate the skills measured by the exam.

All waiting periods are enforced; you will not be allowed to book the exam for a date before the waiting period is satisfied.

Please visit our Certification FAQ page.

Prices may initially be displayed in USD.

To view pricing in your local currency and region, please log in to the Qlik Training Purchase Portal.

Once logged in, the system will automatically display the pricing applicable to your country.

1. Go to the Qlik Training Purchase Portal.

2. Select your preferred course session, subscription, or certification, then click the Add to Cart button.

3. Enter your company’s billing information and click Update Billing Address.

4. Choose your preferred payment method.

5. Enter a promo code, if applicable.

6. Click Proceed to Checkout.

7. If you selected Purchase Order (PO), enter your PO number. If your company does not use a PO, enter N/A. Then click Continue Order.

8. If you selected a Training Card, enter your Training Card number and PIN, then click Continue Order. The balance will be applied automatically.

9. Complete the process by clicking Done.

10. You will receive a confirmation email once your purchase is complete.

Log in to the Qlik Training Purchase Portal using your Qlik account.

On the Home page, you can:

• Check your registration status

• View your learning history

Our cancellation and rescheduling policy is available in the Product Terms under Education Services Terms.

Please review the policy before requesting changes.

You will receive course access details and joining instructions by email one day before the session starts.

If you do not receive them, please check your spam folder.

If you do not attend a scheduled course, the session is considered used.

Please review the cancellation policy for details.

Seats may be transferred before the course start date. Contact Instructor.Training@qlik.com.

Individual discounts are not available.

If you are planning multiple training purchases, please consider a Training Card or contact your Qlik representative for enterprise options.

Credit card payments are supported only in the United States and Canada. If you are located outside this region, please select Purchase Order (PO) or a Training Card as your payment method.

Please note that for certifications, the only available payment method is by credit card. Additionally, certification prices are displayed in USD and payments are processed in this currency.

A Training Card is a prepaid credit (similar to a gift card) that can be used to purchase most Qlik training products* on the Qlik Training purchase platform.

• Valid for 12 months from the purchase date

• Can be used for public courses and eligible learning subscriptions

• Does not require scheduling training at the time of purchase

*Training Cards cannot be used for Certifications.

*Training Cards cannot be used in a country different from the country of purchase.

You may enter N/A in the PO field and proceed.

An invoice will be issued using the billing details provided during checkout.

If your organization requires a Purchase Order (PO), it is recommended that you have the PO number available before completing the checkout process.

The PO number must be entered during checkout to ensure proper invoicing.

Qlik does not issue separate order forms for individual training purchases.

To support your internal PO request, you may use the course page or a screenshot of the checkout summary, which includes pricing and course details.

Payment instructions, including bank transfer details and payment terms, are provided on the invoice.

No, billing information must be correct at the time of purchase.

Training Cards are recommended if:

• Your organization plans multiple training purchases over time

• You prefer prepaid credit instead of issuing multiple POs

• You want flexibility across different courses
  

Important:

• Minimum purchase amount: $20,000

• Must be requested through the Sales team
  

If you are purchasing a single course, we recommend selecting Purchase Order (PO) during checkout.

Log in to https://buy-learning.qlik.com/ and select the Vouchers button next to your name.

Your balance is listed in the pop-up table.