CUSTOMER STORY // MEDAIR

Medair Brings Hope to the Hardest Places

International aid agency uses data to rebuild communities and save lives.

A group of children walking along a dirt road, passing tents, as Medair workers provides essential support in remote areas.

Seconds

instead of days for key tasks

Qlik is freeing up key staff to focus on vital work on the ground instead of worrying about compiling data.

Comprehensive

scenario views

Qlik can deliver timely, insightful, comprehensive, and centralized overviews of situations on the ground.

Qlik

saves lives

Having the right data at the right time in the right place can be the difference between life and death.

CHALLENGE

The difference between life and death

Human suffering is everywhere, and on a scale unimaginable to those in safe and stable environments. And wherever there is conflict, disaster, displacement, or despair, Medair is on the ground in the hardest-to-reach places, providing healthcare, delivering life-saving medicine, feeding malnourished children, and supporting communities.

Technology is an essential part of the organization’s toolkit. When it has the right data at the right time and in the right place, it can respond more quickly and effectively. It can be the difference between life and death. Being able to accurately determine how many people it supported and whether it had achieved its goals in saving children’s lives to secure much-needed funding and support wasn’t possible.

A line of individuals carries Medair food boxes, illustrating the delivery of essential aid to those in need.

APPROACH

Driving the right actions with data

Medair began using Qlik in 2013. Typhoon Haiyan had just hit the Philippines, and the scale of destruction was staggering. More than a million people lost everything.

Discovering Qlik was a lightbulb moment. The organization achieved incredible results during its time in the Philippines: building over 1,600 homes and repairing another 1,200 in just 18 months.

It was the beginning of a major shift for Medair. It began using Qlik for needs assessments so it could gain an accurate account of what people on the ground needed, not what it assumed they needed.

A group of diverse individuals in a meeting room, concentrating on a large screen featuring a map.

RESULTS

Bringing a bold data vision to life

Medair developed a vision to be ready to respond using accurate, secure, and complete data at the click of a button.

A team member could previously spend eight days every two weeks manually compiling data. Now, they could do the same job in seconds. Instead of spending days building reports, that team member could spend more time directly serving people.

The organization is now looking to migrate to Qlik Talend Cloud to synchronize data between systems, cleanse and validate data, and increase availability via modern APIs.

Individuals in red Medair vests load boxes onto a helicopter under a clear sky, preparing for transport to a remote location.

WHAT THIS MEANS FOR YOU

Effective responses and smarter integration

Regardless of whether a crisis stems from an armed conflict or a natural disaster, the challenge remains the same: Medair needs clarity, and data provides that. When the organization sees clearly, it can act boldly. And that’s what its partnership with Qlik is all about.

With high-quality data and a single source of truth enabled by Qlik, Medair is set to create products and dashboards that will remain relevant into the next decade.

Three men wearing Medair vests converse next to a tent, each looking at their phones.
Medair company logo
When we have the right data at the right time in the right place, we can respond faster and more effectively. It can be the difference between life and death. In that way, Qlik saves lives.
Heidi Cockram
ITS and Logistics Director, Medair

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