CUSTOMER STORY // GARANCE
Garance Accelerates Its Transformation
Mutual insurance group relies on Qlik Cloud Analytics to support its development.
70%
of employees use Qlik
The majority of employees analyze their activities and make informed decisions with Qlik.
35%
fewer requests
User autonomy reduces IT requests for application updates.
Autonomy
for Data Stars
With the Data Flow function, advanced users can adapt their data model with full autonomy.
CHALLENGE
Updating IT to support multichannel transformation
To accelerate growth and support its multichannel strategy, Garance had to develop its decision-making system at a technical and organizational level. To transform its sales teams, the company wanted to improve agility, autonomy, and performance.
Head of Data and CIO, Laurent Tilhac, launched the process of updating business intelligence tools to improve the use of data by different departments. The one prerequisite was the cloud to lighten the administrative burden, focus on data governance, and implement an easy-to-use, scalable solution to support the company’s transformation.
APPROACH
Qlik Cloud, an agile, connected, and scalable platform
Garance chose Qlik Cloud Analytics to create a modern, agile, and secure data foundation. Opting for the cloud meant that the company could rely on efficient, agile architecture with regular functional updates.
The benefits of Qlik include its capacity for rapid development, simplified data preparation, and the power of its associative engine. In two years, around 50 dashboards have been implemented throughout the company. For commercial analysis, Qlik retrieves Salesforce data directly via a native connection. The Data Flow function offers a visual, low-code interface that removes the need for script in the transformation and modeling of simple use cases.
RESULTS
Enhanced autonomy, accelerated decision-making, and collaboration facilitated by data
Qlik Cloud Analytics has become a key business management tool for Garance. The managers have access to reliable and up-to-date indicators, directly connected to their department’s systems. Salespeople can monitor their targets, performance, and bonuses daily. The solution has helped streamline the collaboration between departments, standardize data interpretation, and strengthen operational autonomy.
Practical use cases, such as the analysis of mobile phone usage or support ticket management, are now handled directly by each department. The impact is measurable: time savings, cost reduction, and better exploitation of data.
WHAT THIS MEANS FOR YOU
Training departments on data to create a shared culture
This autonomy accelerates the appropriation of tools while reducing the number of simple requests submitted to the data team. As a result, Garance is entering a new phase with a “Data Mesh” strategy designed to make each department responsible for its data. Qlik Cloud Analytics is much more than a data analysis tool: it is a lever for adaptation, collaboration, and transformation for the entire organization.
Qlik offers an exceptional cloud experience in terms of the solution’s power, stability, and potential for functional scalability.
