CUSTOMER STORY // E17-ZIEKENHUISNETWERK

Hospital BI Team Ready To Take on the Future

E17 makes important gains in patient management, finance, and inventory with Qlik.

Two individuals asking questions to the hospital staff at the reception desk.

5,000

users

Qlik’s ease of use and self-service capabilities are driving adoption and uptake across the hospital network.

116

data connections

AZ Maria Middelares can now develop valuable analytics from a broad and diversified range of data sources.

Thousands

of beneficiaries

Accelerated processes and optimized operations are set to benefit staff and hundreds of thousands of patients.

CHALLENGE

A center of collaborative innovation

E17-Ziekenhuisnetwerk’s reputation for outstanding patient care is a result of its tradition of collaborative innovation. Central to its mission is AZ Maria Middelares hospital, which handles a broad range of medical services across five locations.

The overhaul of AZ Maria Middelares’ data environment began in 2016, when it recognized the need for a long-term vision for analytics. Key requirements included a dynamic tool capable of handling a diverse range of data sources and distributing key information through user-friendly dashboards and applications.

Doctors seated at a table, using laptops to discuss patient care and share information.

APPROACH

Building a powerful and convincing solution

When AZ Maria Middelares ran test cases on Qlik Cloud Analytics, it was a transformative turning point. Qlik was the analytics platform it needed, and one that would seamlessly access multiple data sources, including the hospital’s new data warehouse.

It marked the start of a process during which AZ Maria Middelares overhauled its internal server setup, elevated the quality of the data it was accessing, and ensured the usefulness of the resulting analytics. Its focus areas were patient administration, finance and accounting, and billing.

A female doctor in a white coat is holding a tablet, with a team of doctors and nurses conversing in the background.

RESULTS

Fast, accurate, and reliable data

With Qlik, AZ Maria Middelares now has a fast, accurate, and reliable analytics solution that’s growing in influence, popularity, and uptake. From when a patient arrives to when they leave, Qlik captures and processes important data points and key administrative information.

Another tool accesses SAP data to provide key updates on supplies, inventory, and stock control, ensuring that materials are always available where and when needed. Levels of analysis range from detailed to strategic, with staff across the network quickly becoming enthusiastic.

Medical staff member in a pharmacy stock room, picking up essential medical supplies.

WHAT THIS MEANS FOR YOU

A powerful tool that adds value

There is no more important area of implementation for any solution than healthcare, and the three hospitals within the E17-Ziekenhuisnetwerk are an outstanding demonstration of the value of analytics in this type of critical environment.

From optimizing patient management to key accounting and billing tasks, Qlik adds value at all levels, from granular operational detail to high-level executive overviews. It also highlights the levels of trust that healthcare professionals place in Qlik and its capabilities.

A team of doctors and nurses collaborates around a table with laptops, discussing patient care and sharing vital information.
E17 Hospital Network company logo
With Qlik, we’re ready to take on the future, one step at a time.
Jizo van Lancker
Senior Data Analyst, AZ Maria Middelares, E17-Ziekenhuisnetwerk

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