CUSTOMER STORY // LOGISTICS PLUS
Punching Above Its Weight
Logistics Plus delivers optimized and proactive services enabled by Qlik.
Seconds
instead of hours
With Qlik Cloud Analytics, reporting tasks that once took days or weeks are completed in seconds or minutes.
Optimized
shipments and storage
Quick access to a range of data sources allows Logistics Plus to plan journeys and manage storage efficiently.
<1%
error rate
Enhanced levels of insight have seen service levels increase and error rates fall from 20% to below 1%.
CHALLENGE
Everything everywhere all at once
Logistics Plus understands that getting goods from A to B isn’t as simple as it seems. It involves juggling a stream of variables, from differing load sizes, weights, sources, and destinations to unexpected events and obstacles. Success involves acquiring, aggregating, processing, and presenting data at speed, and in substantial quantities.
And while Logistics Plus was generating data that would provide the visibility it needed, manual processes were holding it back. Siloed processes and frustrations over data accessibility were also critical issues.
APPROACH
Accessing thousands of unique datapoints
Logistics Plus knew that to maintain a competitive operation and continue to deliver high levels of efficient service, its data and analytics platform needed to meet multiple criteria. High on the list of priorities were quick and unhindered access to its vast data reserves and the various platforms and tools that generated them.
Qlik Cloud Analytics provides that information quickly and easily, allows users to see it in one place, and enables the business to provide critical information back to customers.
RESULTS
Real insights, real solutions
Logistics Plus now operates a range of connected Qlik apps that work across its operations. Whether it’s route management or optimization of warehouse space, the business has full access to the data it needs, and powerful analytics that deliver key benefits.
A new Weather Alerts application marries operational data with weather updates to highlight potential delays, while warehousing applications save precious limited resources. The benefits also extend to customers, with the My Freight Trend tool providing performance indicators and updates.
WHAT THIS MEANS FOR YOU
An operator punching above its weight
The data and reporting environment at Logistics Plus has been transformed. With Qlik, simple tasks that once took days are now completed in seconds, while deeper analysis that once took weeks is now ready in hours, and all available in a single place. Qlik Predict is already enabling Logistics Plus to deliver added-value services that enhance its competitive edge.
It’s a powerful data-driven combination that’s allowing Logistics Plus to go toe-to-toe against significantly larger competitors, delivering exceptional new levels of service innovation.
Qlik identifies problems, provides solutions, and allows operators to take corrective action during a journey rather than reactively. Our data quality is much, much higher.
