Qlik becomes decision-making backbone for Village Roadshow

Village Roadshow is Australia's leading entertainment brand, with a diverse portfolio of businesses across theme parks, cinemas and film distribution.

The company was drowning in manual reporting processes. Its systems were siloed, and reports were static and outdated. Before it could get to the answers, the question had changed.

By embracing Qlik Predict, the company has moved from reactive decisions to predictive insights that are enabling it to improve attendance forecasts, optimize session times and improve the guest experience.

And Qlik Answers is being used for internal operations such as FAQs. Five thousand employees can now find answers to questions such as 'How do I reset a password?' 'What do I do to get this application access?' 'Am I allowed to do this?' 'Am I not allowed to do this?'

Watch the company’s Group CIO, Arul Arogyanathan, as he explains why Qlik is not just a reporting tool for Village Roadshow – it’s a decision-making backbone.