In a recent Channel 4 News broadcast, the CEO explained that the dashboards have become critical to their operational management. He said “at regular times during the day, there are team meetings of everybody involved in the unscheduled care system, they will huddle around the data which not just tells them what has happened, but also what to expect in the next few hours. It’s a bit like having a weather forecast which tells you what to wear.”
Physicians within the emergency department are also reporting benefits from seeing the whole story across the hospital. One consultant talked about the ability to see bottlenecks in bed availability and the impact that has on admissions from the ED. He went on to say “the application not only gives us real-time accident and emergency data, but it also gives us data about what’s going on at the back of the hospital.” He suggested that this insight enables them to focus their efforts in the right places, with the impact being felt right across the organization.
The impact of this program has led to significant performance improvements across the hospital. In January 2015, 87% of patients were seen within the four hour target – this figure is now above 98%. In addition, the number of available beds for emergency admissions has increased, improving the flow of patients through the hospital and reducing the bottlenecks which can impact targets.
My original question asked if data had the potential to improve emergency care. I would argue that with the right platform and approach to both proactive and predictive analytics, the answer is a resounding ‘yes’! Qlik healthcare solutions are used by more than 2,000 organizations around the world. To see more great examples of success, or learn more about the platform visit the new http://healthcare.qlik.com.Photo credit: striatic via Foter.com / CC BY