Qlik is no different as it can - and has been - used to provide analytics to a variety of different industries, and to a variety of different departments within a single organization. It would be hard to find a single partner that can satisfy all the knowledge and experience necessary to define detailed business requirements, establish governed infrastructure, and develop high performing applications.
So, what’s the answer? Team work!
Pedro Alexandre, the Regional Director of Qlik Consulting in Australia, New Zealand and Singapore, explained one specific project that involved multiple partners, including Qlik Consulting, that provided the right combination of skillsets for the customer’s unique situation.
It started with a single Human Resources application. A partner with specialized skills in HR analytics was engaged, but needed assistance with some new Qlik project delivery. And while that project was underway, another department identified analytics needs in Operations, and then even more in Finance. Three very different departments that require very different business acumen and delivery skills.
But rather than assuming that the original HR business partner could handle it all, the customer engaged separate specialized partners for the Operations and Finance teams; Qlik Consulting to provide the technical and development expertise; and their internal IT staff who had experience with regards to their very large data set, infrastructure and BI team. The result was a project “ecosystem” that was designed to bring the very best skills to the table from different providers in a best-of-breed approach that was centrally governed.
Sounds ideal, but even the most ideal situations have their challenges. Pedro explained that the specialized business partners were more accustomed to being engaged on singular projects focused on their particular expertise, not as a component of enterprise-sized projects. As well, they and the internal IT staff had very little experience with Qlik. Therefore, all needed to rely on each other to ensure their common customer’s success. In the end, they not only learned how to work with each other, but benefitted from learning from each other.
The result was the analytics applications delivered were exceptionally intuitive and relevant as they had been designed specifically for the customer’s departmental needs – and the underlying infrastructure and applications developed to scale and perform against the large and growing data set. All of which has driven accelerated adoption of visual analytics across their organization.
In one of my next blogs, I will continue the story of how the customer created the necessary governance that has helped sustain the momentum and enthusiasm which has allowed them to grow their library to over 80 analytics applications used by over 1300 end users.
To learn more about how to create a best-of-breed team approach for your enterprise-wide Qlik project, visit us on qlik.com/consulting.