In a lot of conversations I have, certainly with business users, governance is often seen as an inhibitor to innovation and agility. But without it: organizations face unnecessary risks, something which IT typically recognizes. The result is often seen in conflict between the business and IT, but data-driven organizations embrace governance and seek solutions that provide agility along with strength and trust. Best-in-class organizations use governance to empower the right users to leverage the right trusted data in their decision making while also protecting data as an asset. Governance needs to focus less on power, or “gate-keeping”, and more on empowerment, and “shop keeping”. This will allow as much data, applications and analysis as possible to be opened up to the business community.
As an example – a participant in our Forbes Insight study was a UK-based international transport group, who, by delving into data points as diverse as trip utilization, on-time performance and customer service surveys, was able to rapidly assess, adjust and optimize its menu of destinations, routes, timetables and fares.
So how are we doing in our checklist? Let's take a quick look:
In the next blog post, we’ll look at what it means to bring all this together and connect ideas, plus how best-in-class organizations experiment and fail fast while driving new business models.