With Qlik Proactive Support, Qlik is the first and only company in the business intelligence industry to offer a powerful data-driven and proactive monitoring-as-a-service solution for issue prevention and resolution. We can provide real-time detection of anomalies and live diagnostics, or offline analysis of machine logs. We provide regular health check reports. And, we use this information to provide proactive support and preventive advice.
Just like the value of our associative model, it should be a no-brainer that proactive support becomes the enterprise standard in the mission critical world of business intelligence, analytics and enterprise software. Darren Freeman, Director Business Intelligence and Data Warehousing at HealthSouth sums it up nicely…
"Qlik Proactive Support has been very valuable to HealthSouth. It does a good job of alerting us to potential issues before they affect our business. It's also helped reinforce the need for us to upgrade our hardware, by sending us a series of utilization warnings. Qlik's responsiveness to any issues that arise is outstanding and the Support Engineers have been very knowledgeable and helpful."
You can learn more about Qlik’s new support offering here.Photo credit: Random Retail / Foter / CC BY