CUSTOMER STORY // EDEKA
Qlik Builds Transparency into Logistics Processes at Regional EDEKA Companies
German supermarket implements Qlik applications to deliver data to hundreds of employees.
Automates
Data provisioning
Users can access data and receive answers to key operational questions in just a few clicks.
Allows
Flexible analysis
Examining data from different perspectives allows more detailed analysis and enables quick responses.
Creates
Understanding of data
Ease of access democratizes data and enables staff across the business to identify key trends and indicators.
CHALLENGE
Creating transparency across the supply chain
German supermarket chain EDEKA does its utmost to ensure that its products are as fresh as possible when they reach the shelves of its 3,200 supermarkets. Key to achieving this are three regional distribution companies, which use different IT systems to control the supply chain.
To create more transparency throughout the process, EDEKA needed to pool data from various systems into one central point, where it could be integrated and analyzed at different levels of detail. The solution also needed to be easy to use as part of a self-service process.
APPROACH
Qlik and Bison impress
Qlik impressed with its high-performance in-memory technology, graphical visualization functions and high level of user friendliness. The right implementation partner for the project was also found in Bison Deutschland.
After an initial three-day proof of concept, the trade and logistics specialists at Bison presented the first key figures and reports in tabular and graphical form. The decision to engage in a joint project was a done deal.
Qlik Sense was installed and the first reports were migrated, with only occasional support required from Bison.
RESULTS
More transparency, greater efficiency
Whether for goods receipt, stock put-away, picking, goods issues or transportation, Qlik now provides hundreds of users at EDEKA with fully transparent insight into the entire supply chain based on the latest data. Qlik also provides product turnover rates, transportation times within warehouses and the number of completed inbound deliveries.
The customer service team can also give customers accurate information about routes and whether items are available for delivery – information that is particularly important during promotional campaigns.
WHAT THIS MEANS FOR YOU
User-friendly analytics make the difference
For any supermarket, examining data quickly and easily from different perspectives – such as individual warehouse locations, customers or orders – allows detailed analysis and quick, targeted responses.
Evaluating ERP data also provides easy answers to complex questions, such sales volumes for a particular customer over a specific period, broken down by product group and warehouse location.
With Qlik, the ability to use key insights to improve day-to-day operations can often be a critical differentiator in a competitive, high-volume retail environment.
With Qlik, we can access the latest daily key figures for all logistics processes at the touch of a button. It’s so easy that no intensive training is required.
