A Golden Opportunity in Financial Services: Get Customer Data to Frontline Employees

Golden Opportunity in Financial Services: Get Customer Data to Frontline Employee

You're sitting on a trove of customer data. But if you don't get it to the people who interact with your customers, you could be sacrificing customer satisfaction - and leaving millions of dollars on the table.

Which financial service firms get their data to the front lines - and how? To find out, download the executive brief Financial Firms Learn to Love Customers by Extending Data Analytics, an analysis of a recent WSJ. Insights/Qlik® survey of 300 financial services executives. You'll learn:

  • Where are the most promising opportunities for extending data to customer-facing employees?
  • Who already extends customer data to the front lines, and what are the results?
  • What are the challenges that prevent firms from extending critical insights?
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