HealthSouth’s analytics environment, named “Beacon”, is a custom- built proprietary system that has revolutionized the way information is consolidated and distributed throughout the enterprise. HealthSouth’s leadership teams have moved from paper reports and “hand-keyed” spreadsheets to a world of online, near real-time analytics enabling more accurate, effective, and efficient decision-making.

Driving critical decisions for 1,600 users daily

HealthSouth chose Qlik because the data visualization was the best in the industry and the associative data model seemed like a natural fit with the data warehouse. Additionally, Qlikview offers optimal ease of use.

With QlikView, processes were improved, the amount of effort required was reduced and the skillset underwent a rapid transformation. The ease of use enabled the creation of a BI environment used by over 1,600 users at more than 100 hospitals.

Increased efficiency and patient satisfaction, better outcomes

One of the initial focuses for HealthSouth was in creating applications that focused on labor and therapist productivity. Next came supply chain and patient satisfaction applications. These applications helped the company to decrease labor for Labor Productivity management and monitoring, increase functional outcomes as compared to expected outcomes and improve consistency of practices and standardized ways of reporting key measurements.

“In healthcare we didn’t want to require our CEOs and our controllers in our hospitals to be IT experts, we want them to be healthcare experts. QlikView has definitely enabled that,” Darren Freeman, BI Manager atHealthSouth Corporation said.