Upgrade to Qlik Enterprise Support for direct access to our experts, 24/7. Get your issues resolved with the highest level of efficiency and urgency. Benefit from high-value resources and services.
Download The Qlik Enterprise Support Datasheet
We collect Qlik server product logs and OS performance metrics:
We analyze the log stream to look for patterns or anomalies:
We follow up and contact you if we detect an anomaly:
Get priority routing to specialists or certified engineers for business-critical SLAs or interoperability issues with third-party software.
Get advice on product releases and upgrades based on an assessment of your environment.
Access coverage anytime for Severity 1 issues. For Severity 2 and 3 issues, we provide coverage nine hours every day (during regional business hours).
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