How one team built trust into agentic AI: real lessons from a live deployment

Casa Cuervo, one of Latin America's oldest active distilleries, was among the first Qlik customers to put the agentic capabilities of Qlik Answers®️ to work. Because its BI foundation was already built in Qlik, going agentic didn't mean a platform rebuild, just a new way to use data it already trusted.

Global Director of BI and Analytics Ivan Cruz and his team worked through the questions every organization eventually faces: which problems to solve first, which data to trust, and how to bring people along.

Their answers offer a practical starting point for any team asking whether it's ready for agentic AI.