With a vast network of healthcare professionals, Texas Children’s Hospital needed a comprehensive analytics platform to leverage increasing volumes of data, make better decisions and improve patient outcomes in a timely and governed manner. To turn its data into meaningful insights, Texas Children’s Hospital implemented QlikView across the enterprise.
Seamless deployment, immediate impact
“It was like Christmas,” Fran Kelly, director of Quality and Safety at Texas Children's Pavilion for Women, said. “The deployment was seamless, and people from all corners of our organization were discovering things about their work that they didn’t think was possible. Qlik highlighted the need to improve our source systems and visualize our data in useful and effective ways.”
In just 90 days, 70 QlikView applications were deployed to over 1,000 users at Texas Children’s. The applications were used in very specific ways — with the ultimate aim of improving the quality of patient care. For example, one of Texas Children’s most successful QlikView apps was designed to monitor the readmission of pediatric asthma patients by reviewing ER outcomes to determine how effective the treatment was. As a result, the staff reduced the number of chest x-rays ordered by approximately 30%.
A huge organizational shift improves care and operations
“Organizationally, we’ve undergone a huge shift,” Kathy Carberry, director of the Outcomes & Impact Service at Texas Children’s Hospital, said. “All teams across the organization understand the power of data and believe that what we do for our patients can be dramatically improved with QlikView.”
Qlik has also greatly improved operations, business and decision support at the hospital. A QlikView application was designed to provide staffing information against budget, by pulling data from a time tracking system. The leadership team at Texas Children’s Hospital can now strategically staff the hospital to optimize employee time and skillsets while also assuring that they are not wasting resources.