CUSTOMER STORY // CLEMENCEAU HOSPITAL
Trusted insights deliver better patient care
Clemenceau Hospital builds a single source of truth with Qlik to optimize operations.
75%
Financial leakage reduction
Qlik’s new billing insights ensure that services are accurately tracked and billed across the hospital.
40+ hours
Reporting time saved daily
Automated dashboards have replaced tedious, error-prone, and time-consuming manual spreadsheet workflows.
50%
Service scheduling boost
Clinical coordinators now use Qlik to proactively schedule approved patient procedures.
CHALLENGE
Breaking down healthcare data silos
When it opened during the Covid-19 pandemic, Clemenceau Hospital faced intense pressure to monitor critical clinical resources. However, with 25 separate line-of-business applications, data was heavily siloed, leading to conflicting reporting.
This resulted in operational inefficiencies, with staff wasting hours attempting to manually align disconnected spreadsheets. In addition, strict UAE data sovereignty laws necessitated a highly secure, on-premises solution, but alternative platforms charged massive fees for local servers.
APPROACH
Establishing a single source of truth
Clemenceau Hospital implemented Qlik to unify critical data streams across EMR, ERP, and RCM systems, while introducing a governed data model through standardized dictionaries, KPI definitions, and business rules to ensure enterprise-wide consistency.
Qlik delivered the on-premises infrastructure required to meet UAE data sovereignty laws at a highly competitive price point, along with an intuitive user interface.
With the launch of Qlik Cloud® in the region, Clemenceau Hospital evolved into a hybrid analytics architecture, retaining regulated workloads on-premises while extending governed, role-based access to cloud dashboards for clinical and executive users.
RESULTS
Saving time, increasing revenue
Real-time billing insights have reduced financial leakage by almost 75%, and proactive tracking has boosted non-scheduled services by 50%.
Above all, Qlik has replaced departmental friction with organizational alignment. Everyone can trust the accuracy of the insights provided and focus entirely on improving operational and patient outcomes.
WHAT THIS MEANS FOR YOU
Data governance drives clinical excellence
Clemenceau Hospital’s transformation highlights a broader shift in healthcare: data fragmentation is no longer a technical inefficiency – it is an operational and clinical risk factor. By resolving data fragmentation and adhering strictly to local compliance laws, Clemenceau Hospital has achieved immediate and impressive operational and financial outcomes.
This hybrid approach ensures reliable, real-time insights, paving the way for advanced AI models such as Qlik Predict and Qlik Answers, while keeping the priority exactly where it belongs: on the patient.
With Qlik, the discussion is no longer about why my sheet has a data point that is different from yours. Now, it’s about how we can improve what we do with data and use that information to improve our service to patients.
