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Customer Identity and Commerce Architect

Ottawa, Canada

What makes us Qlik

 

Qlik helps enterprises around the world move faster, work smarter, and lead the way forward with an end-to-end solution for getting value out of data. Our platform is the only one on the market that allows for open-ended, curiosity-driven exploration, giving everyone – at any skill level – the ability to make real discoveries that lead to real outcomes and transformative changes. We are a Values-Driven organization, operating over 100 countries with 45,000 customers around the world. If you think we are interesting, please read on – we may be looking for you!

 

As the Customer Identity and Commerce Architect, you will lead the strategy and implementation of Qlik’s customer authentication, authorization, and digital purchase experience. You will work with various teams across our IT and R&D organizations to deliver an awesome SaaS self-service experience that delights our customers in terms of identity and account management. Assisting the organization in defining and implementing business rules to enable such an experience through automation will be an important part of your role.

 

Innovation is part of the job! As a technical leader, you will encourage innovation and hack every quarter with the team. You will mentor the team to use the latest 3rd party cloud services, platforms, open source components, and industry-standard protocols. Your playing field will include Customer Identity, Authorization, Billing, and CMR integration to name a few.

 

Our team has expertise with Identity Management, CMR, Billing, cloud micro-service development, containerization, and developing public-facing APIs. Everyone is expected to understand the full system, help develop it and make sure it runs smoothly in production.

 

Responsibilities include:

  • Providing architectural responsibility for Qlik’s Customer Identity and Access Management strategy using Identity-as-a-Service (IaaS) platforms
  • Providing architectural responsibility for Qlik’s digital commerce strategy including its self-service purchasing portal using 3rd party Billing platforms
  • Providing architectural responsibility for Qlik’s sales integration using CRM platforms
  • Mediating technical discussions between the products team and the rest of the organization in relation to business sustems integration
  • Providing technical leadership, mentoring and coaching of developers on the team. Contributing to the code base when required.
  • Coordinating with architects in other areas to ensure alignment on best practices and approaches.
  • Documenting design patterns and architectural decisions, making technical decisions and approving designs for features.
  • Providing regular participation in architectural leadership councils and discussions.
  • Being open-minded but pragmatic assessment of new technologies as possible solutions to new business problems.
  • Delivering innovative, industry-changing, cloud-based solutions that are scalable to meet requirements for Large Enterprise software.

 

You will be successful if you have:

  • 10+ years’ experience as a senior software developer or architect with a solid track record of architecting, designing and delivering products.
  • 5+ years in the fields of self-service customer management, including, but not limited to Customer Identity, Account Management, and Digital Commerce
  • 3+ years with Identity-As-A-Service systems such as Auth0, Okta, OneLogin, Ping Identity, or similar
  • Experience integrating with billing systems such as Zuora or similar to provide a self-service purchasing experience
  • Experience integrating with CRM systems such as Salesforce, NetSuite, or similar
  • Full stack experience including technologies such as node.js, GO, HTML, JS, React etc. as well as SQL and noSQL databases.
  • Experience with Amazon AWS, Azure, OpenShift , Docker and Kubernetes (including hosted Kubernetes services such as EKS, AKS and GKS).
  • Experience delivering microservices in a SaaS continuous delivery environment.
  • Experience designing and implementing highly scalable and performant microservice software patterns for cloud services.
  • Knowledge or experience building services making use of modern authentication techniques such as OAuth2 and OpenID Connect.
  • Experience driving analysis, design, and implementation of public APIs, especially REST-based, and application components.
  • Passion for quality and customer success.
  • Independent learner who enjoys working in a fast-paced environment with strong. communication, analytical and interpersonal skills working within cross-functional team.
  • Experience working with and leading geographically distributed teams.
  • A big-picture perspective with a passion for success and willingness to dive into the details necessary to achieve it.
  • An understanding and appreciation of the purpose and the practices of devops and agile; accompanied with the skills to deliver reliably and effectively on a sprint cadence.

 

Our way of giving back

 

To our communities, to the world, and to you is a core part of the culture at Qlik. We encourage our employees to participate in our numerous Corporate Responsibility Program initiatives.

 

Location


The role is located in Ottawa, Canada.

 

Qlik is an Equal Opportunity Employer and does not discriminate on the basis of any protected category or characteristic.  We value the diversity of our workforce. If you need assistance due to disability during the application and/or recruiting process, please contact us via the Accessibility Request Form

 

Qlik is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Qlik via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Qlik. No fee will be paid in the event the candidate is hired by Qlik as a result of the referral or through other means.  

 

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