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Team Lead - Campaign Services

Bangalore, India

What makes us Qlik

Qlik helps enterprises around the world move faster, work smarter, and lead the way forward with an end-to-end solution for getting value out of data. Our platform is the only one on the market that allows for open-ended, curiosity-driven exploration, giving everyone – at any skill level – the ability to make real discoveries that lead to real outcomes and transformative changes. We are a Values-Driven organization, operating over 100 countries with 45,000 customers around the world. If you think we are interesting, please read on – we may be looking for you!

What makes you Qlik

Qlik is looking for a Team Lead / Manager – Campaign Services to be part of Qlik’s Global Marketing Operations, Shared Services (Bangalore, India) team.

Qlik offers a fast paced, high-energy, innovative, global and team-oriented culture, with a flexible and exciting work environment, as well as plenty of opportunities for you to grow as a professional and as an individual. As Team Lead / Manager – Campaign Services and team member of our rapidly growing international team, you will have significant impact on our company’s growth and success in the region.

 

How you will spend your time as our next Team Lead / Manager – Campaign Services, based in Bangalore, India.

Qlik is looking for an experienced Leader/SME who will be overseeing the design and implementation of email marketing campaigns for Events, Webinars, Digital Marketing etc. Marketing automation experience – specifically with Marketo & Salesforce - is vital in this critical role which ensures record management (campaigns & contacts) are all processed efficiently between the integrated applications and system environments. 

This role also requires a strong people & performance management experience for a technically skilled team including senior developers who work with Global (internal) stakeholders to manage end-to-end campaign execution.

 

Responsibilities include; monitoring, analyzing, and tuning processes in the marketing automation and CRM systems to improve campaign effectiveness, system processes lead flows, account and contact record synchs, and overall system efficiencies. This role will need to frequently partner with Data Operations team(s) through the lead management cycle and work in tandem to improve ongoing processes, data logic, segmentation, targeting, response tracking, etc. In addition:

 

  • Manage and support the Campaign Services team through project delivery, stakeholder management, process or system upgrades, issues and escalations
  • Expected to be a SME in marketing automation with strong hands-on knowledge of Marketo
  • Manage and support Campaign execution for Qlik’s Corporate & Regional marketing (EMEA, APAC, AMER) teams and provide recommendations to improve workflows, designs and customer experience
  • Thorough understanding of lead flow/lifecycle management
  • Abreast with latest email marketing trends (both email layout/design and workflow) and the ability to adopt/implement best practices into to existing processes
  • Basic understanding of UTM tracking, Web traffic parameters and ability to create campaign/email performance dashboards
  • Ability to generate reports and review campaign/email stats with stakeholders and provide recommendations for better results
  • Have an analytical and solution oriented mindset with the ability to troubleshoot and investigate technical issues
  • Flexibility in supporting stakeholders from different regions and time-zones
  • Work with the team to document relevant processes and guidelines and conduct enablement sessions for stakeholders
  • Drive adherence around Qlik’s communication policies, GDPR, SLA and assure compliance and consistency across all marketing projects
  • Good communication skills and comfortable working in a high-paced global environment
  • Experienced people & performance manager

 

You will be successful if you have

 

  • 5+ years’ experience in marketing operations/Campaign management
  • 3+ years’ experience as a people manager of a marketing function
  • At least 3 years of hands-on experience in Marketo
  • Desired basic knowledge in HTML, JavaScript, J-Query and CSS
  • Technical know-how of system integrations via APIs
  • Experience with sales automation systems highly desirable; knowledge of salesforce.com a plus
  • Exposure to B2B marketing and global organizational structure
  • Proactive, self-starter with drive to build first class operations and infrastructure
  • Excellent verbal and written communication skills

 

You will thrive if you are have

 

  • At least 3 years of hands-on experience in Marketo
  • 3+ years’ experience as a people manager of a marketing function
  • Basic knowledge of Salesforce
  • Good understanding of Lead Flow process and Campaign management
  • Salesforce CRM
  • Bachelor’s Degree required

Our way of giving back

To our communities, to the world, and to you is a core part of the culture at Qlik. We encourage our employees to participate in our numerous Corporate Responsibility Program initiatives.

Location/Mobility

The role is located in Bangalore, India. Interested? Send your application as soon as possible as we will go through the applications on a daily basis and the position may be appointed before the due date. Please attach your CV and cover letter.


Qlik is an Equal Opportunity Employer and does not discriminate on the basis of any protected category or characteristic.  We value the diversity of our workforce. If you need assistance due to disability, please contact humanresources@qlik.com

 

Qlik is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Qlik via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Qlik. No fee will be paid in the event the candidate is hired by Qlik as a result of the referral or through other means.  

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