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Technical Writer

Ottawa, Canada

What makes us Qlik
Qlik helps enterprises around the world move faster, work smarter, and lead the way forward with an end-to-end solution for getting value out of data. Our platform is the only one on the market that allows for open-ended, curiosity-driven exploration, giving everyone – at any skill level – the ability to make real discoveries that lead to real outcomes and transformative changes. We are a Values-Driven organization, operating over 100 countries with 45,000 customers around the world. If you think we are interesting, please read on – we may be looking for you!

The Education Services Organization 
As part of the Education Services organization, and our growing team, you will be in a unique position to impact the future direction the company takes. With approximately 45,000 customers worldwide you will have access to a rich user community to help inform your decisions. Our highly collaborative environment means you will be working with a diverse group of talented people continuously innovating and improving. 

How you will spend your time as our next Technical Writer

We are looking for a Technical Writer! If you are a team player with a customer-centric approach to documentation, we want to hear from you!

As a Technical Writer in Knowledge & Learning, you will work with other writers in an international team. You will write accessible, plain language documentation for our world class software. You will document our products and create tutorials for different technical audiences. You will use customer feedback to improve existing documentation. You will help the team drive process improvements. At Qlik, innovation and knowledge sharing are key components of customer success.

We need writers who have a strong sense of responsibility, take initiative, and track their deadlines. You can analyze problems and make logical conclusions. You can work independently, or with different groups such as UX, R&D, and Globalization.

You will be successful if you have

  • More than 4 years of experience as a technical writer
  • Self-driven, organized, and results-oriented
  • BA in English, technical communications, or a related discipline
  • Excellent English written and oral communication skills
  • Able to describe problems to others and interview developers
  • Experience with Linux or Unix command-line procedures to interact with Java application and modify configuration settings
  • Demonstrated experience with Structured Query Language (SQL) to , HTML/CSS, REST and/or SOAP API Documentation, Data sources (Mainframe, XML, JDBC, JSON, Flat File), and Scripting (Python, Bash)

You will thrive if you have

  • Experience with MadCap Flare, Agile, and Git, or related systems
  • Familiarity with Hadoop ecosystem, Hadoop distributions, Linux OS environment, and AWS environment and storage offerings
  • Experience with server and/or cloud deployments
  • Knowledge of API documentation and use of APIs

Location/Mobility

This position is based in either Ottawa, Canada, or Newton, MA.


Qlik is an Equal Opportunity Employer and does not discriminate based on any protected category or characteristic.  We value the diversity of our workforce. If you need assistance due to disability, please contact humanresources@qlikview.com.
 

Qlik is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Qlik via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Qlik. No fee will be paid in the event the candidate is hired by Qlik as a result of the referral or through other means.  

#LI-AG, #associate

 

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