Explore Breakout Sessions

The world’s leading data experts, renowned Qlik customers, and partners will share their stories and best practices for getting more value from your data. 

Note: All of the breakout sessions will be available throughout the event and on-demand so you have flexibility to attend as many sessions as possible. Registration is not required for individual sessions. There are a select number of featured sessions scheduled daily that will allow you to ask questions of industry experts. See detailed agenda for additional information.

2 sessions total

  • Bringing Insights in Customer Experiences Through Process Journey Analytics

    Jan Birkholz , Business Development Engineer, MEHRWERK GmbH

    Thomas De Backer , Product Owner || Data Tribe, telenet bv

    Miklas Gillon , Qlik Development Expert, telenet bv

    Tom Roels , Product Owner || In-Life Experience, telenet bv

    For an innovative telecommunication company like Telenet, customer intimacy and relationship management are crucial to increase NPS, reduce churn, lower operational (service) costs and secure future business value and growth. However, gaining comprehensive insights into customer journeys is a major challenge: It is often difficult to know which stumbling blocks actually occur and to what extent, and how reality deviates from the ideally designed customer journey. It is necessary to proactively respond to customer problems even before they arise. With MEHRWERK ProcessMining and Active Process Intelligence, Telenet gains visibility across the entire end-to-end process by scaling customer journey insights as well as learning how to proactively identify and respond to loyalty-breaking moments. With one sole purpose in mind: the magic of the customer relationship. Search for code: 664629 to locate session during the QlikWorld Event

  • Qlik Security, Privacy & Compliance 2022 – How does Qlik Support a Global and Industry Regulated Clientele

    Rocco Pecora , Technical Product Marketing Manager, Qlik

    Paul Peterson , Sr Director Product Management - Qlik Cloud Platform - Security, Privacy & Compliance - Qlik Cloud Government, Qlik

    Qlik recognizes that the privacy and security of customer data is of paramount importance. Qlik continuously evaluates our trust, security, privacy and compliance policies, certifications and accreditations. This includes evaluating new certifications and accreditations, offerings and capabilities to support our global and industry regulated customers and prospects. To that end, Qlik is significantly investing in our efforts to support our customers move to our Cloud offerings. This session details Qlik’s efforts related to addressing our customer’s requirements in these areas including: - Learning about Qlik’s overall Security & Compliance Roadmap - Learning how Qlik’s various organizations work together in support of these initiatives for our customers. Search for code: 665914 to locate session during the QlikWorld Event