Thrive in an expanding digital world. Navigate converging markets with confidence. Leverage your competitive advantage – information. Excel in customer experience, polish performance and achieve greater success across your entire business.
This demo combines a wide range of customer experience metrics with compelling visualisations so each department can view their impact on a specific customer experience.
Demo: Customer churn and retention analytics. This demo investigates customer interactions and journeys as a sequence of events. The demo culminates in customer churn to highlight improvement areas, reduce churn and increase retention.
“We selected Qlik for its intuitiveness and ability to empower users to better understand the data variables. In using Qlik, we are setting out a best practice approach to data analysis, while upskilling our staff to manipulate ever more data variables.”