Industry

    • Healthcare

Functions

    • Service and Support
    • IT
    • Operations

Qlik Product

    • QlikView

Achievements

    • Installation of BI environment “Beacon” in March 2010
    • 5 applications in production by the end of first year
    • Qlik applications are utilized by 1,600 users in 103 hospitals across the US
    • The slowest app response time is under 3 seconds — over 90% have sub-second response times

HealthSouth improves patient outcomes with Qlik

HealthSouth’s analytics environment, named “Beacon”, is a custom- built proprietary system that has revolutionized the way information is consolidated and distributed throughout the enterprise. HealthSouth’s leadership teams have moved from paper reports and “hand-keyed” spreadsheets to a world of online, near real-time analytics enabling more accurate, effective, and efficient decision-making.

Driving critical decisions for 1,600 users daily

HealthSouth chose Qlik because the data visualization was the best in the industry and the associative data model seemed like a natural fit with the data warehouse. Additionally, Qlikview offers optimal ease of use.

With QlikView, processes were improved, the amount of effort required was reduced and the skillset underwent a rapid transformation. The ease of use enabled the creation of a BI environment used by over 1,600 users at more than 100 hospitals.

Increased efficiency and patient satisfaction, better outcomes

One of the initial focuses for HealthSouth was in creating applications that focused on labor and therapist productivity. Next came supply chain and patient satisfaction applications. These applications helped the company to decrease labor for Labor Productivity management and monitoring, increase functional outcomes as compared to expected outcomes and improve consistency of practices and standardized ways of reporting key measurements.

“In healthcare we didn’t want to require our CEOs and our controllers in our hospitals to be IT experts, we want them to be healthcare experts. QlikView has definitely enabled that,” Darren Freeman, BI Manager atHealthSouth Corporation said.

Featured QlikView Customer Stories